Alla Chiesa 2 . I - 39010 Avelengo above Merano South Tyrol
F +39 0473 279530 . info@mesnerwirt.it
. VAT-ID IT00858260219

Useful Information & cancellations - Hotel Mesnerwirt

Useful Information & cancellations

...for a carefree holiday at Hotel Mesnerwirt!

Pricing

Our rates are per person/day with full board and lodging for stays of at least three nights, including a gourmet meal package. The regulatory tourist tax is charged separately. For stays of less than three nights, a 10% surcharge is applied. An € 8 discount off the half-board rate is applied on bed and breakfast only stays. In the event of a third guest, we offer a 15% discount. If a double room has been allocated to a single guest, the surcharge varies between € 15 and € 50 per day, depending on the room category. New Year's Eve supplement per person € 19. If you have a voucher, kindly present it on arrival. Last minute offers and packages can only be booked in advance. Please also note that last minute special offers may not be joined to existing bookings!
Inclusive services cannot be swapped and all treatments must be reserved before 3.30 pm.

Rooms

The rooms are available as from 2.00 pm on the day of arrival and must be vacated by 10.30 am on the day of departure to allow our cleaning staff to prepare for incoming guests. For early occupation (i.e. before 2.00 pm) and late departures (max. until 6.00 pm) a surcharge of € 35 per person is applied. Reservations can only be accepted in writing. We also reserve the right to change the rooms reserved. Please note that the photos shown on "Rooms & Suites" are only for illustration purposes. A deposit of € 8 is charged for each magnetic room access card.
Special requests: We unfortunately cannot accommodate specific requests with regard to choice of rooms or floors.

Pets

Domestic animals may be permitted by prior arrangement. However, pets cannot be admitted into the dining hall or into the garden. The daily hotel surcharge for pets is about € 20 and we reserve the right to charge extra for cleaning at the end of your stay.

SHOULD SOMETHING SPOIL YOUR PLANS …

We hope for the best, but bad things can still happen. We understand!

It is not nice if you are looking forward to a holiday, then something happens to spoil your plans. In such cases we will do our best to help out. Cancellations are dealt with as follows at the Hotel Mesnerwirt:

  • They must be submitted in writing.
  • Cancellation of holidays is possible free of charge up to two months before you are due to arrive – deposits will, however, not be returned.
  • 15% of costs will be charged for cancellations made between two months and one month before you arrive.
  • If you cancel your holiday within one month of arrival or you do not arrive, 70% of the total amount will be charged. The same will apply to late arrivals or early departures. Deposits will be charged against the cancellation costs.

Payment

Cash payments are accepted (with a 2% discount) as well as the following credit cards: VISA, VISA ELECTRON and MASTERCARD. Payments by bank transfer (EFT) must be made prior to arrival.

Discount: children sharing room with parents

  • 0 – 1-year-olds 90% discount
  • 1 – 5 year-olds 80% discount
  • 5 – 10 year-olds 60% discount
  • 10 – 14 year-olds 40% discount
  • 14 years and older 25% discount

Discounts on extended stays

It now pays to extend your stay at the Hotel Mesnerwirt! We offer a discount of 6% for stays of 14 days and more!

Non-binding request

Great hotel at affordable rate
- Klaus (46-50) on HolidayCheck